Consulting and Training:
•Provision of quality ICT services.
•Management, control and maintenance of ICT services.
•To train end-users on computer literacy and offer end-user computing support.
•To offer technical advise and consultancy on acquisition of ICT resources.
•Planning, implementation and development of ICT infrastructure.
Information and Communication Technology (Hardware and Software)
•Advises on Information and Communication Technology (ICT) implementation.
•Web design, development and maintenance.
•Domain registration.
•Information Systems, Internet and E-Mail Servers maintenance.
•IPC and common accessory minor repairs.
•Systems (Hardware and Software) installation, maintenance, Configuration and upgrading.
Systems Administration
•Performing backups.
•Applying operating system updates, and configuration changes.
•Installing and configuring new hardware/software.
•Adding/deleting/modifying user account information, resetting passwords, etc.
•Answering technical queries.
•Responsibility for security.
•Responsibility for documenting the configuration of the system.
•Troubleshooting any reported problems.
•System performance tuning.